CRM for requests
Intake, statuses, assignees, history: it is clear who did what and when. Like the security company request system — from registration to closure.
Custom CRM development
A CRM shaped around your processes: requests, clients, contracts, schedules and reports in one place instead of spreadsheets and chats. Price and deadline are fixed before work starts, and we begin with a clear first stage.
From ₽5,000
Send a request
What is included
- Tracking requests, clients, contracts and payments
- Roles and access rights: every employee sees their own scope
- Event logs, statuses, filters and search
- Schedules, field visits and staff shifts
- Reports and Excel export
- Data migration from spreadsheets and legacy systems
What you can order
CRM for contracts
Contract registry, field visit schedule, payments, legal review and document printing via Word. Like the contract department system.
Dispatch system
Event and shift journal, color coding, endorsements, comments and Excel export. Like the dispatcher journal the client uses every day.
CRM instead of spreadsheets
The company's work moves from dozens of spreadsheets into one system: fewer mistakes, nothing gets lost, everything is found in seconds.
How the work goes
Discussion
You tell us how the processes work now, we propose the first stage scope and name the price and deadline.
Design
Data structure, roles, statuses and screens. We agree on a prototype before development starts.
Development
We show the system as it takes shape, on real examples from your work.
Migration and launch
We migrate the data from spreadsheets, train the staff, and the system goes live.
Growth
New sections and integrations after launch: reports, notifications, website and telephony connections.
Price and deadlines
A CRM costs from ₽5,000 for the first stage. The stage scope, price and deadline are fixed before work starts: we begin with a small part and grow the system as it proves itself in real work.
The first stage deadline is named together with the price before work starts. For example: the dispatcher journal and the security company request system are desktop systems the clients use every day.
What affects the price
- Number of sections and roles
- Data migration from spreadsheets and legacy systems
- Reports, document printing and export
- Integrations with the website, telephony and other systems
- Number of workstations and server requirements
- Staff training
Related projects
Security Company Requests
Desktop request tracking system
The complete request lifecycle: registration, statuses, change history, assignees, filter templates and a duty roster.
Dispatcher Journal
Desktop event and shift tracking system
An electronic dispatcher journal with color-coded events, approvals, comments and Excel export.
Production Control
Desktop system for a contracts department
Contracts for sanitation and ventilation maintenance, visit schedules, payment control and document printing through Word.
Technologies
Frequently asked questions
How is a custom CRM different from a ready-made one?
A ready-made CRM forces you to work by its rules. A custom system mirrors your processes: the same statuses, the same documents, familiar to the staff.
We keep everything in spreadsheets — is that a problem?
No, it is a normal starting point. We migrate the data from spreadsheets into a system so it stops getting lost and duplicated.
Will it run in a browser or as a desktop app?
Whichever suits you: a web system in the browser or a desktop application for Windows. We do both — from journals in C++ and Qt to portals in React.
How much does a CRM cost?
It depends on the sections and the data. We start with a small first stage at a fixed price and deadline, then grow it as it proves itself in work.
Our staff does not like new systems.
That is why the system mirrors familiar processes instead of breaking them. We also train the staff and stay on for support after launch.
What do you need from me to get started?
Tell us how the work is organized now and show the spreadsheets or the old system. You do not need to write a technical brief.
Let's discuss your task
Describe the task, and in reply you get a price and a deadline.